Privacy Notice

This privacy notice provides you with details of how The Nappy Stash Limited deal with your personal data.  Your data and privacy is very important to us

The Nappy Stash Ltd is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).

You can contact us via email on admin@thenappystash.co.uk

If would prefer to write to us, our contact address is The Nappy Stash, 51 Lochlea Road, Glasgow, G43 2YB

1. How we use your personal data

We will only use your personal data when legally permitted. We collect name, address and contact information to enable us to dispatch your orders, or to contact you in relation to your order if required. 

Marketing communications

You will receive marketing communications from us if you have:

  1. requested information from us or purchased goods or services from us; or
  2. if you provided us with your details and ticked the box at the point of entry of your details for us to send you marketing communications; and
  3. in each case, you have not opted out of receiving that marketing.

We use Send In Blue to send our marketing communications, they have their own privacy policy in place.  We share with them only  your email address

You can ask us to stop sending you marketing messages at any time by using the unsubscribe functionality within the email, or by emailing us on admin@thenappystash.co.uk

Where you opt out of receiving our marketing communications, this will not apply to personal data provided to us as a result of a purchase

2. Third Parties

We may have to share your personal data with the following Third Party

• EKM Powershop who provide our website infrastructure

• Professional advisers such as accountants

• HM Revenue & Customs, regulators and other authorities based in the United Kingdom and other relevant jurisdictions who require reporting of processing activities in certain circumstances.

• PayPal payment processor

• Send in Blue our marketing email provider.

We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. Each will have their own Privacy Policy which you can review.

4. DATA SECURITY

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know such data. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

5. DATA RETENTION

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes. Financial and Transactional Data is held by Paypal rather than us. We do not retain any financial information whatsoever.

In some circumstances you can ask us to delete your data: see below for further information.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

6. YOUR LEGAL RIGHTS

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

• Request access to your personal data.

• Request correction of your personal data.

• Request erasure of your personal data.

• Object to processing of your personal data.

• Request restriction of processing your personal data.

• Request transfer of your personal data.

• Right to withdraw consent.

If you wish to exercise any of the rights set out above, please email us at admin@thenappystash.co.uk

You will not have to pay a fee to access your personal data (or to exercise any of the other rights).  We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one week